Author: RMUD1

Beginning Monday, April 28th, Remington MUD #1 will start a water meter replacement project to replace residential water meters. Water meters are used to measure the amount of water delivered to our customers. Replacing old water meters with new smart meters will ensure we can accurately track water usage while reducing maintenance work.

After the water meters are replaced, customers will then be able to view their water usage data including easy to understand graphs and the ability to establish alerts – including identifying potential leaks. EyeOnWater suite of available tools will include a secure online website to review and analyze water usage patterns. A consumer Smartphone app will also be made available. With these tools, you will now be able to view your water usage activity and gain a greater understanding and control of the amount of water you use. More information for accessing the portal will be shared post-installation.

Your patience during this important project is appreciated. If you have questions or concerns, please feel free to contact Inframark, the District’s Operator, at (281) 579-4500.

1. How much will the meter cost me?

There is no charge for the new meter.

2. Are the new meters the same as the ones being replaced?

No, the meters are being replaced to be compatible with an upgraded AMI system, improve the accuracy in meter reading and to replace meters that have served beyond their useful lives.

3. Who will install the meters?

A company by the name of Accurate Meter & Supply will complete the meter swap. Each crew member working on the meter replacement project for Remington MUD #1 will wear identification badges. The installation will take place over the next few months.

4. Will my water service be interrupted during the installation?

Yes, there will be a temporary service interruption, typically about 15 to 30 minutes, while the meter is replaced.

5. Do I need to be home for the meter replacement work?

No, you do not need to be home. Most of the work will be performed Monday-Friday between 7:00 a.m. and 5:00 p.m.

6. Is there anything I need to do after my meter is installed?

Yes, prior to using your water, we recommend that you flush your lines by turning on your COLD-water faucet for 3 to 5 minutes or use an outside faucet.

7. Will my water bill increase?

Potentially, depending on the age and accuracy of your water meter, your bill may increase when your meter is replaced. As meters age, they tend to run slower and lose accuracy over time. The current meters are being replaced to be compatible with an upgraded AMI system and improve the accuracy in meter reading.

8. What if there is a leak at the meter, or problems arise following meter replacement?

Please call Inframark, the District’s Operator, at (281) 579-4500. After hours, holidays and weekends please contact Dispatch at for any concerns.

Due to a reduced distribution system pressure within the District, the Texas Commission on Environmental Quality has required the Remington MUD 1, TX1013074, public water system to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions).

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.

In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.

When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.

Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions concerning this matter, you may contact Inframark, the operator for Remington MUD 1, at our 24-hour Customer Service Line (281) 398-8211.

At this time we have made the call to suspend services for Wednesday, February 17, 2021, and will continue to monitor the progression of the storm concerning Thursday service.